Installation guide
Step 1: Installing the app
You can install Order Rescue directly from the Shopify App Store here.
Step 2: Enable tracking
Upon installing you will likely see a banner stating that further installation is required. The app needs permission to track your checkout data in order to report what’s going on.
1. From your Shopify dashboard click Sales Channels
2. Click Online Store
3. On your live/current theme, click Customise
4. In the upper-left corner, click App Embeds
5. Toggle On Order Rescue Tracking then click save in the upper-right corner
Step 3: Ensure App Block is in place
1. From your Shopify dashboard click Settings (bottom-left corner)
2. Go to Checkout (on the left) and then locate the Customise button on your live checkout (on the right)
3. On the left hand side, scroll down to the Order Summary section and then click Add Block
4. Locate Order Rescue Checkout Extension in the list and select it. It will place the block under the ‘Discounts’ section. Remember to click Save (top-right corner).
5. You’ll know if the app is working correctly as sales data will begin populating the bar charts and graphs on the Order Rescue dashboard (note: it can take a couple of minutes for the data to pull through).
Troubleshooting
If you’re struggling to locate any of these settings or need help with the install, please contact Rob Baker on rob@thegrowth.foundation