GF Applications Ltd
Registered in England and Wales.
Company registration no. 13864553
Registered Office: The Coach House, 1 Howard Road, Reigate, Surrey, England, RH2 7JE
GF Applications Ltd is registered with the Information Commissioner's Office, registration reference ZC137811.

Introduction

The purpose of this privacy policy is to outline the data we collect via our Shopify Plus Checkout Tool, Order Rescue, the purpose for collecting it, how we store it and how you can contact us should you require any additional information.

Data we collect

We collect the following data:

Order information including name, email address, postal address, customer ID, basket contents, basket value, item names, variant names, product ID, SKU, collections, discount codes, UTM, device type, browser information and timing data.

Use of data

We use this information only to deliver the Order Rescue service to the merchant who has installed it. Where we process shoppers' personal data, we do so on behalf of that merchant, who is the controller of that data. Shoppers with questions about their data should contact the merchant directly.

We do not sell the data we collect. We use the following service providers to deliver the service:

Amazon Web Services, for hosting in the eu-west-1 region (Dublin)
Lightning E-Com Ltd, for application development and maintenance
Shopify, as the platform on which the service runs and through which it is billed

We will also disclose data where we are required to do so by law.

Data security

Data is stored securely on the eu-west-1 region (Dublin) of AWS. All data is encrypted and accessible only by the senior support team. Access to the database is restricted in the network infrastructure so that only our physical locations can connect to it.

Cookies & Tracking

We do not directly set any cookies. Tracking data is attached to Shopify’s session cookie stored in the cart.

Changes to the privacy policy

We may update our Privacy Policy from time to time. We advise you to periodically review this page for any such changes. We will notify you of any changes by posting the new Privacy Policy on this page along with the effective date of change.

Contact Information

If you have any questions about how Order Rescue handles data, please contact:

Data Protection Contact, GF Applications Ltd
The Coach House, 1 Howard Road, Reigate, Surrey RH2 7JE
order.rescue@thegrowth.foundation