On average 8% of customers attempt ≥1 invalid discount code and then abandon their cart, costing you more than just the sale.
Lost revenue- Frustrated customers
- Wasted Acquisition Costs
- Reduced CX
- Increased code related support tickets
Order Rescue seamlessly targets the highest risk baskets helping you drive conversion and fuelling incremental growth.
Avg. +5% order volume uplift- Configure which customers receive an offer and when
- Provide discounts, free shipping or gift with purchase
- Define triggers using 'if that, then this' logic
- Less friction, improved CX
The benefits.
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Track behaviour in real time. Understand who tries invalid codes at checkout, how often, and what they do next.
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Catch the losses See which discount codes are being mistyped, how often checkouts fail, and the potential revenue slipping away.
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Rescue the sale Deploy targeted rescue offers e.g. a limited-time discount, free shipping, or a gift with purchase to convert those abandoned checkouts into sales.
The dashboard.
Once installed, the Order Rescue dashboard is visible from within your Shopify CMS. Here you can track all of your data, insights and manage your rescue offers.
What you’ll see-
HOW MANY CUSTOMERS USE INVALID CODES AND THEN LEAVE -
WHAT THOSE CODES LOOK LIKE AND THEIR FREQUENCY
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HOW MUCH REVENUE IS LOST FOLLOWING INVALID CODE ENTRY
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HOW MANY CUSTOMERS USE VALID CODES AND STILL DON’T BUY
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HOW MANY CUSTOMERS USE A RESCUE OFFER FOLLOWING INVALID CODE ENTRY
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HOW MUCH REVENUE IS RESCUED
Explore the hidden cost of invalid code entry.
Enter your store’s metrics to understand what invalid code entry is costing your business (and how much revenue Order Rescue can recover in real time).
Abandoned checkouts
Lost revenue
Wasted CAC
Simple, flexible pricing.
Order Rescue generates fast ROI with no fixed-term contracts. Pricing is fully flexible, with all billing managed directly through your Shopify dashboard.
$0
PER MONTH1 store
Up to 25 FREE rescues / month
Checkout dashboard & insights
Cancel anytime
$400
Per Month1 store
Up to 300 rescues / month
Checkout dashboard & insights
Cancel anytime
$900
PER MONTH1 store
Up to 1,000 rescues /month
Checkout dashboard & insights
Cancel anytime
Dedicated Account Manager
POA
PER MONTHUnlimited stores
Unlimited rescues /month
Checkout dashboard & insights
Min. 3 month contract
Dedicated Account Manager
Frequently Asked Questions
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Across over 10M checkouts, roughly 8% were lost to invalid codes. Order Rescue helps you reclaim 20–50% of those checkouts.
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Not at all. First, run in tracking mode to see how many shoppers would have purchased anyway. Configure your rescue offers to target only truly at-risk customers.
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This is a solid strategy for protecting brand equity.
The data we’re seeing suggests that even brands that never promote discounts still see customers attempting codes at checkout, often from old emails, browser extensions, or third-party sites. When these codes fail, a meaningful portion of these high-intent shoppers abandon their purchase.
Order Rescue is designed to recover only these at-risk sessions in real time. Rescue codes are always single-use and fully controlled, ensuring no impact on broader pricing perception or brand positioning.
For brands that don’t want to use percentage-based discounts, we also support alternatives such as free shipping or gift with purchase.
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No! Our asynchronous tracking ensures zero impact on page speed.
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We’re The Growth Foundation: a consultancy behind iconic DTC growth stories. Our founders helped scale Gymshark and THG to unicorn-level success.
