On average 8% of customers attempt ≥1 invalid discount code and then abandon their cart, costing you more than just the sale.
Lost revenue- Frustrated customers
- Wasted Acquisition Costs
- Reduced CX
- Increased code related support tickets
Order Rescue seamlessly targets the highest risk baskets helping you drive conversion and fuelling incremental growth.
Avg. +5% order volume uplift- Configure which customers receive an offer and when
- Provide discounts, free shipping or gift with purchase
- Define triggers using 'if that, then this' logic
- Less friction, improved CX
The benefits.
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Track behaviour in real time. Understand who tries invalid codes at checkout, how often, and what they do next.
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Catch the losses See which discount codes are being mistyped, how often checkouts fail, and the potential revenue slipping away.
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Rescue the sale Deploy targeted rescue offers e.g. a limited-time discount, free shipping, or a gift with purchase to convert those abandoned checkouts into sales.
The dashboard.
Once installed, the Order Rescue dashboard is visible from within your Shopify CMS. Here you can track all of your data, insights and manage your rescue offers.
What you’ll see-
HOW MANY CUSTOMERS USE INVALID CODES AND THEN LEAVE -
WHAT THOSE CODES LOOK LIKE AND THEIR FREQUENCY
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HOW MUCH REVENUE IS LOST FOLLOWING INVALID CODE ENTRY
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HOW MANY CUSTOMERS USE VALID CODES AND STILL DON’T BUY
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HOW MANY CUSTOMERS USE A RESCUE OFFER FOLLOWING INVALID CODE ENTRY
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HOW MUCH REVENUE IS RESCUED
Frequently Asked Questions
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Across over 10M checkouts, roughly 8% were lost to invalid codes. Order Rescue helps you reclaim 20–60% of those checkouts.
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Not at all. First, run in tracking mode to see how many shoppers would have purchased anyway. Configure your rescue offers to target only truly at-risk customers.
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No issue. You can still convert checkouts with free shipping or elegant gift-with-purchase offers that feel premium and on-brand.
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No! Our asynchronous tracking ensures zero impact on page speed.
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We’re The Growth Foundation: a consultancy behind iconic DTC growth stories. Our founders helped scale Gymshark and THG to unicorn-level success.
